July 07 2020
- Stephanie Lacroix
Our team has made every effort to guarantee you a safe and suitable experience during your next dealership visit, whether for a purchasing process or a visit to the service.
Since the reopening of car dealerships, the experience has had to be redesigned to guarantee the safety of customers and employees in the context of the pandemic. Although several measures had to be put in place, we guarantee you a pleasant, fast and efficient experience.
As soon as you enter the dealership, you will notice some differences. We will first ask you to disinfect your hands using the products that we make available to you. Indoors, wearing a mask is recommended, as reported by public health officials. All must respect social distancing at all times. Plexiglass screens have been installed in places where distance is less easy, such as in offices or at the cash register.
Employees are mobilized for the constant cleaning of the premises. Surfaces, door handles, armchairs and bathrooms are disinfected several times a day. The vehicles in the showroom are disinfected after each opening. A paper posted on the windshield tells you if you can get into the vehicle.
We have also adapted the procedures for road tests. Vehicles are cleaned before and after each ride. Sales advisers are no longer in the vehicle with you for the test.
In the mechanical workshop, technicians place a cover in vehicles before entering it to disinfect the exterior and interior handles, the steering wheel, the gear lever and all other contact points. After finishing the work, he disinfects everything a second time.
The new health and safety protocols aim to offer a contactless service. If you experience any of the symptoms of COVID-19, we ask that you stay at home. If necessary, transactions can always be concluded remotely. Our agents can answer your questions on the web or by phone, and put you in touch with one of our advisers.
Our team is working hard to offer you quality service in the current context. Come and see us for your next purchase.
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